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Behavioral health revenue cycle management

Mental health practice medical coding services

The accuracy of a claim is directly proportional to the note behind a claim. Mental Health Billing reviews CPT and ICD-10-CM choices, session times and modifier details against the clinical record before the claim is sent to a payer.

Code review focus Mental health CPT service selection ICD-10-CM diagnosis match Recorded session time Telehealth guidelines and modifier Denial Review – Coding
Focus on behavioral health Center around psychotherapy evaluation medication management and testing encounters.
Documentation Minded The actual note is checked against each and every code.
Coordination of billing Reviews coding passes into claim prep with open questions listed.
Why coding is important

Correct codes mean correct claims

Behavioral health billing includes psychotherapy based on time, diagnostic evaluations, medication management, psychological testing and telehealth visits, each with their own documentation rules.

The claim may be returned for correction, a records request or a payer review when the code and the record don’t agree. Coding is next to eligibility, authorization and payer billing rules in the revenue cycle, and a gap in any one of them can hold up payment.

  • Matching service code: Each documented encounter is entered into the appropriate code family and read against the descriptor.
  • Identify documentation gaps: Missing times, vague diagnoses or no signatures will be returned to the treating clinician in the form of specific questions.
  • Write claims with payers' rules in mind: The payer is checked for modifiers, provider eligibility and billing instructions on the claim.
  • Fix the source of the error: For rejected or denied claims, the source is traced and the claim is re-submitted.
What we do

Coding review for behavioral health visits

The code should describe what the clinician documented and what the code set requires whether it’s a 30 minute psychotherapy session or a full psychiatric evaluation.

01

Mental Health CPT Coding

Review code selection for psychotherapy, psychiatric diagnostic evaluation, Evaluation and Management, psychological testing and other allowable behavioral health services.

02

ICD-10-CM Diagnosis Coding

Ensure that diagnosis codes are substantiated by documented clinical evaluations and applicable coding guidance. Clinical diagnoses are the sole responsibility of authorized providers.

03

HCPCS Coding Help

Review appropriate HCPCS codes where indicated by billed service, provider type, setting and payer requirements.

04

Psychotherapy time review

Review that psychotherapy time documented meets the requirements of the applicable code. Supporting a specific billable code is not necessarily done by a 60 minute calendar appointment.

05

Telehealth Coding Audit

Consider service type, place of service, modifiers (as applicable), encounter documentation and the payer’s current telehealth billing instructions.

06

Documentation Review

Match clinical questions to appropriate provider by notes, diagnoses, service codes, units and modifiers

07

Review of Coding-Related Denial

Review payer explanations, original claims, code requirements and supporting records to determine whether a correction or appeal is appropriate.

08

Psychiatry & E/M Coding

Review the documentation for eligible psychiatric evaluation and management services, including the differences between E/M and psychotherapy services.

09

Testing & Crisis Services

Please review the areas below that include service elements, timing, provider responsibilities and documentation that apply to psychological testing and coding for crises.

Typical issues

Detect code errors before they happen

Even seasoned practices stumble when a note template changes, a payer changes its rules or the service mix changes. A structured review can distinguish a documentation problem from a code selection error or a claim format problem.

A one hour slot on the calendar, and a note indicating 35 minutes of psychotherapy. It’s not about the length of the appointment, it’s about the code descriptor and the documented minutes that are reported.

Time and units

Time documented not within code range for psychotherapy or testing.

Matching Diagnosis

A diagnosis on the claim that differs from the clinician’s recorded assessment.

Modifiers and telehealth

Missing, extra, or incorrect modifiers and place of service per payer policy.

Classification of service

Confusing psychotherapy with E/M, diagnostic evaluation and testing.

How support for coding works

5 steps to review code

The following illustrates a proposed workflow to discuss with our team. During onboarding the scope and handoff are confirmed.

Read the Registers

Review of services provided and encounter notes.

Code selections

CPT, ICD-10-CM, and HCPCS codes are applied to the documented services and diagnoses.

Verify the regulations

The time frames, modifiers and provider and payer requirements are verified.

Ask questions

Any gaps are referred to authorized personnel for clarification/correction.

Pass to billing

Reviewed coding is entered into the agreed claim preparation workflow.

Our Clients

Coding support in various types of mental health practice

Every specialty and care setting has their own coding questions. Intro: The service is geared toward practices that need a consistent, repeatable coding review before claim preparation.

Private therapists and counselors Psychiatric doctors Psychologists and test providers Psychiatric Nurse Practitioner Behavioral health group practice Mental health outpatient clinics Intensive outpatient programs Partial hospitalization programs Substance abuse treatment providers. Telehealth practices

Payer, provider credentials, and care setting affect coverage, code eligibility, and billing rules.

Associated operations

Medical coding and billing

The two functions work together, and have their own job.

Medical coding

Documents, diagnoses and services are converted into codes and records support them.

Medical billing

Uses those codes and other claim data to prepare, submit, track and reconcile claims and patient balances.

Correct coding does not ensure payment. Eligibility, medical necessity, prior authorization, network, timely filing and contract terms all count, too.

Our method

Actual coding help without the BS

Mental Health Billing assists with the coding questions that come up in behavioral health workflows such as psychotherapy length, diagnosis documentation, provider eligibility, testing services, telehealth claims, and payer specific rules.

We do this by looking at what the record tells us, flagging items that need to be clarified, and helping to connect coding decisions to the overall claims process. We don’t look at coding changes that are not supported as a way to get paid more.

Review after record Card

Codes report services performed and diagnoses established by authorized clinicians. Upcoding and undercoding are misreporting the record. The federal False Claims Act applies to claims submitted with false information knowingly.

If a note is incomplete, the clinician may add a dated and signed addendum. No one invents a clinical finding or rewrites a note to support payment.

Patient information is protected by HIPAA privacy and security rules.

FAQs

Questions on mental health medical coding

1. What is Included in Medical Coding Services for Mental Health Practices?

Review documented behavioral health services and diagnoses Assign appropriate codes Review the coding details used to prepare the claim

2. Does a code review explain a denial?

A lot. So you see if coding played a part by lining up the denial reason, submitted claim, code rules and the note.

3. What counts for psychotherapy coding?

Code descriptor, clinician’s credentials, payer rules, whether an E/M is billed the same day, and documented minutes.

4. Are there different requirements for telehealth?

They may be. Place of service, modifiers and covered services vary by payor and visit type.

5. Can you ensure payment for coding services?

Payment for coding services can’t be ensured as payment is also a function of coverage, eligibility, authorization, medical necessity and payer rules.

6. What's the difference between coding and billing?

Coding assigns codes to documented care; billing uses those codes and other information to manage claims and payments

Begin the dialog

Looking for coding help on the practice?

Mental Health Billing can discuss documentation, coding or coding related claim issues and what help would be appropriate.