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Services

Our Expertise

Comprehensive Billing Solutions

Accurate, compliant, and efficient revenue cycle management designed exclusively for mental and behavioral health professionals.

01

Insurance Eligibility Verification

Verify coverage, benefits, copays, deductibles, and prior-authorization limits before patient sessions to eliminate uncollectible claims.

  • Active coverage checks
  • Auth & session tracking
  • Medicaid/Commercial plan verification
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02

Medical Coding

Certified AAPC coders review clinical documentation to assign correct CPT, ICD-10, and modifier combinations for behavioral health.

  • Time-based CPT audits
  • Telehealth POS & modifier logic
  • E/M + psychotherapy add-ons
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03

Charge Entry

Daily reconciliation between clinician appointment schedules and billing encounters ensures no session goes unbilled.

  • Schedule vs encounter prep
  • Missing clinical note detection
  • Multi-clinician tracking
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04

Claim Submission

Pre-clearinghouse claim scrubbing stops denials before they leave, achieving industry-leading clean claim submission rates.

  • Algorithmic scrub rules
  • Rapid same-day fixes
  • 98%+ clean acceptance rate
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05

Payment Posting

Line-by-line electronic remittance advice (ERA) and manual EOB posting that reconciles payments securely.

  • Fee schedule reconciliation
  • Underpayment flagging
  • Co-insurance posting
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06

Denial Management

Systematic root-cause denial analysis with aggressive appeals submitted to recover lost practice revenue.

  • 48-hour turn-around appeals
  • Root-cause classification
  • Upstream error prevention
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07

A/R Follow-Up

Dedicated follow-up on outstanding claims to resolve bottlenecks before timely filing limits expire.

  • Weekly aged claim audits
  • Timely filing protection
  • Substantial Days-in-AR reduction
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08

Patient Billing & Statements

Compassionate, transparent balance billing and patient invoicing handled with the sensitivity behavioral health care demands.

  • Strict HIPAA confidentiality
  • Plain-language statements
  • Patient payment inquiry support
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09

Full-Cycle Medical Billing

Complete end-to-end revenue cycle management integrating every phase from intake to final reimbursement under one dedicated account manager.

  • Seamless EHR Integration
  • Performance-based pricing
  • 30-day rolling agreement
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