Valant covers much of the billing mechanics. Someone still has to decide what a Claim Assist flag means, why a remittance came back short and which denial deserves an appeal. Mental Health Billing does that work for behavioral health practices, from charge review to A/R follow-up.
Valant puts scheduling, notes, billing and a patient portal into one behavioral health platform. Its billing tools speed up charge review and remittance posting. They do not call a payer, trace why a denial keeps returning or tell you whether a payment matches your contract.
Mental Health Billing is an outside billing company, and we are not part of Valant. Once your practice grants access and we agree on scope, we work in your existing account. Clinicians keep documenting the way they do now, and you keep your subscription, your records and your patient relationships.
Our clients include psychiatrists, psychologists, psychiatric NPs, therapists, counselors, multi-location groups and IOP or PHP programs.
See what we handle →We trace a claim through each stage of your account to find charges that stalled, claims nobody owns and payments that look wrong.
We check demographics, insurance and subscriber details, including data that came in through MYIO intake forms.
We compare completed appointments with the services scheduled and the clinical notes that support them.
Charges from appointments wait here for review, so this is where missing or incomplete billing details get caught.
Automated billing flags appear before submission, and each one needs a decision.
We follow claims as they are transmitted, accepted or rejected.
We read the remittance, post payments and check the adjustments that came with them.
We compare what was paid with the contracted rates on file and look into the gaps.
We track unpaid claims, patient responsibility and balances that keep aging.
A small gap in the workflow gets expensive when no one looks at it. We trace each problem to its cause instead of fixing one claim at a time.
A completed appointment can fail to produce an accurate charge, or sit in Pending Transactions with no one reviewing it.
Claim Assist raises a warning, and a person has to decide whether it points to a real billing error.
A wrong payer ID, a subscriber mismatch or bad provider data can stop a claim before the payer ever sees it.
One-click posting records what came back. Missing fee schedule data can hide a payment that is lower than the contract allows.
An expired authorization or a used-up block of approved units can halt payment while treatment continues.
Denials without steady follow-up age quietly until they pass the filing deadline.
From the first charge to the last reconciliation, our team covers each stage of the revenue cycle.
We go through completed appointments and charges before claims are created.
We sort the automated flags into fixes we can make and issues that need someone else.
We confirm coverage and behavioral health benefits before a service is billed.
We line up codes with the note and with each payer's guidelines.
We prepare validated claims and send them through the clearinghouse connection your account has.
We look into front-end rejections and correct them before a claim goes out again.
We read the electronic remittance and post payments through the Valant workflows available to us.
We compare posted payments with contracted fee schedules and expected reimbursement.
We find out why a payer denied a claim and choose between a correction and an appeal.
We watch approved services and compare the limits with what has been billed.
We work aging balances and start with claims closest to a filing deadline.
We assist with provider enrollment work that happens outside the EHR.
We match patient balances against insurance payments and the portal records we can see.
We keep group services and several provider records accurate on every claim.
IOP and PHP billing depends on attendance, authorized treatment days, clinical documentation and payer rules all agreeing with one another. Valant supports institutional billing for these programs, and we work through the details with you.
Whether a program sends 837P professional or 837I institutional claims depends on the payer, the license and the contract. We review that choice, along with utilization records, program rate schedules and any payments that look off.
Talk about IOP and PHP billing →The same sequence applies to every account, from registration through payment and reporting.
We check demographics, insurance and subscriber details for accuracy.
We confirm benefits, network status, deductibles and authorization rules.
We match scheduled appointments to completed services and notes.
We review Pending Transactions, CPT codes, diagnoses, units and provider details.
We work through billing flags and correct what can be corrected before submission.
We send validated claims through your clearinghouse workflow.
We fix front-end errors and chase claims that stall.
We post payments, check adjustments and note any shortfall.
We research each denial, prepare corrections and appeal when the record supports it.
We reconcile what the patient owes and support the statement process you choose.
We watch aging balances and report on what we find.
Valant supplies the tools. Our team supplies the investigation and the follow-through.
Where it is active on your account, we read each flag and decide whether it needs a fix or more information.
We check charges waiting for review so an incomplete appointment does not slip by.
We follow claim transmission and look into rejections at the front end.
We confirm that each payment landed on the right claim with the right adjustments.
We compare expected payment with posted payment when the rates on file are reliable.
We reconcile the patient payment records we can see against what each patient owes.
We use aging reports to find overdue claims and set the order we work them in.
We watch approved units, treatment days and authorization limits where your account tracks them.
We work inside the permissions agreed during onboarding.
We support a range of providers and programs, with workflows that match the services each one bills.
We pair specialist billing knowledge with organized follow-up and plain communication.
We bill psychotherapy, psychiatry, group therapy, IOP and PHP, and we know where each one tends to go wrong.
We know how Claim Assist, Pending Transactions, claim submission and ERA posting connect to each other.
We are a separate billing company that works alongside your EHR and sits outside Valant.
You keep your Valant account and your clinical workflows, as long as the access and setup we need are available.
Every denial and every aging balance has a person assigned who follows it to a result.
Responsibilities, reporting and scope are settled before any work begins.
Access and communication rules are set before we handle any protected health information.
A BAA is signed before we receive authorized access to PHI.
Each person gets access that matches the duties assigned to them and the permissions your practice approves.
Protected information moves only through the secure channels we agree on.
Our billing work follows the privacy and security responsibilities that apply to a business associate.
Your practice stays responsible for clinical records and documentation, and we handle the billing tasks in the agreement.
Where substance use treatment records fall under these confidentiality rules, we plan the workflow around them.
Answers about outsourcing behavioral health billing while you stay on Valant.
Yes, with authorized access and an agreed scope. We work in your existing environment using the permissions available to your practice. You keep your subscription, your clinical records and your patient relationships.
No. We work with your current Valant setup, depending on access and what your account can do. We look at your configuration before onboarding.
Claim Assist checks charges against billing rules before submission. It corrects some errors on its own and flags others for review. Our specialists read those flags against the note and the payer's requirements and decide what to do.
Yes, when the queue is available to the role we are given. We check CPT codes, diagnoses, units, modifiers, provider details and anything else that affects a clean claim.
Yes. We verify active coverage, behavioral health benefits, deductibles, copayments, coinsurance, network status, session limits and authorization requirements.
Yes. For rejections, we find the cause, correct the data and resubmit when that is appropriate. For denials, we read the payer's explanation, prepare corrections and appeal when the documentation supports it.
Yes. We review ERA data and post payments and adjustments through the workflows we can use, then compare what was paid with expected rates when fee schedules and deposit details are available. An ERA explains how a claim was adjudicated, and EFT is the transfer of the money itself.
Yes. We handle attendance review, authorization tracking, program rate schedules, claim checks and denial follow-up. Whether a program sends 837P or 837I claims depends on the payer, the provider, the program and the contract.
Yes. We help with CAQH profiles, commercial payer applications, Medicaid enrollment where it applies, NPI and taxonomy checks and recredentialing. That work is separate from clearinghouse and ERA enrollment.
Valant offers its own revenue cycle team, and it may suit some practices. When you compare options, look at scope, pricing, communication, credentialing help, reporting and who is responsible for what. We offer an independent billing company as another choice.
Begin with a free billing review. We look at your Valant setup, open A/R, denials, charge review process and billing workflow. Then we agree on responsibilities, access and reporting before work begins.
Let our behavioral health billing specialists look at your Valant workflow, open A/R, denials, charge capture and payments that came in low. We will explain the gaps we find and how our team could help.
Request a free Valant billing review →