Individual therapy lives and dies by the clock. We assign 90832, 90834, and 90837 against the actual documented session length, attach interactive complexity (90785) when the encounter calls for it, and make sure every progress note supports the code billed because payers scrutinize 90837 harder than almost anything else in behavioral health.
The intake sets the tone for the entire treatment episode. We code 90791 and 90792 correctly, separate the diagnostic evaluation from the first therapy session wherever a payer demands it, and keep your new-client onboarding from stalling out in claim limbo.
Sessions with more than one person in the room carry their own quirks. We handle 90846 and 90847 for family and couples work, plus 90853 for group therapy, mapping each claim to the correct client of record and a supportable diagnosis so it doesn't bounce on a technicality nobody saw coming.
We pin down coverage before your client ever sits down copays, deductibles, coinsurance, visit limits, and whether teletherapy is even covered under their plan. Settling eligibility upfront is the cheapest denial you will ever prevent.
Plenty of plans cap visits or demand authorization once a client passes a certain number of sessions. We track every authorization on file, flag the ones running low before they expire, and file extension requests early so treatment is never interrupted by paperwork your client didn't know existed.
Virtual sessions still trip up a surprising number of practices. We apply the right modifiers and place-of-service codes for home and remote settings, keep pace with each payer's evolving telehealth policy, and bill online counseling exactly the way the plan expects to see it not the way it worked last year.
Every claim gets a hard look before it leaves us: codes, modifiers, diagnosis linkage, demographics, the works. Clean claims out the door mean fewer rejections back through the door, and money that lands in weeks rather than quarters.
A denial isn't where we quit; it's where we start digging. We trace each one back to whatever tripped it, rebuild the claim with the documentation it should have carried the first time, and push appeals through until the revenue comes home or there's genuinely nothing left to argue.
Payments are posted accurately and reconciled against what was actually owed, with every discrepancy investigated instead of waved through. Then we work the aging report hounding stalled balances, untangling payer holdups, and driving your AR days down month after month.
Before the first session, we confirm eligibility, capture the benefit details, and surface any authorization requirements so billing starts clean instead of scrambling to catch up.
Each session note is matched to the correct psychotherapy code, add-on, and modifier, with documentation reviewed against payer expectations before a single claim is generated.
Scrubbed claims go out quickly through your clearinghouse, with demographics, diagnoses, and code linkage double-checked so the first submission is the one that gets reimbursed.
Rejections get worked the day they land. We appeal denials, chase aging balances, and keep payers honest, so your revenue never quietly stalls inside the system.
You receive clear, regular reporting collections, denial trends, AR aging so you can actually see the financial health of your practice instead of guessing at it from the bank balance.
Verification calls, claim entry, denial research, statement runs every hour your front desk loses to billing is an hour stolen from clients. We absorb the whole load.
Therapy-specific coding knowledge means we catch the under-coded sessions, the missed add-ons, and the misapplied modifiers that quietly bleed revenue out of mental health practices one claim at a time.
Clean first-pass claims paired with relentless follow-up shrink the gap between the session and the deposit, smoothing out the cash-flow swings that keep solo and small-group practices on edge.
Mental health parity, telehealth policy shifts, good-faith estimates for self-pay clients under the No Surprises Act we track the rules so a compliance misstep never sneaks up on you.
Add a clinician, open a second location, or take on a wave of new referrals our capacity flexes with you the moment you need it, with no job posting, no onboarding lag, no productivity gap during the handoff.
Transparent reporting keeps your numbers in front of you what's collected, what's pending, what's denied and exactly why so you're never left in the dark about your own practice's revenue.
We’re not a general medical billing shop dabbling in therapy on the side. Mental health billing its codes, its caps, its parity requirements is the entire job, which is precisely why the nuance gets handled right the first time.
LCSW, LMFT, LPC, LMHC, PsyD, PhD credentials and payer rules shift by license type and by state. We pair your practice with billers who already know your corner of the field rather than learning it on your dime.